Frequently asked questions

What's the minimum age for a driver of a rental vehicle?

The minimum age to be able to drive a hire car is normally 21 years old (with one year's experience). Please consult our instant quote for details of a particular car rental company.

Is the car delivered with a full tank of petrol? Is there a charge for this?

Fuel policy varies between car rental companies. However, the most normal fuel policy is full-empty: the car will be delivered with a full tank of fuel and a corresponding charge will be made. At the end of the hire period the vehicle should be returned near empty (there being no refund for unused fuel). For short hire periods (3 or less) full-full or full-half is usually possible. Please consult our instant quote for details of the fuel policy employed by a particular car rental company.

Can I pay with cash when I pick up my vehicle?

No, you can't pay in cash - payment should be made by credit card. A few of our suppliers (Solmar, Goldcar and AurigaCrown) will also normally accept payment by major debit card but please check with us prior to booking.

Can I return the vehicle in a different location from where I picked it up?

Though we normally deal with car hires which involve the collection and return of the vehicle in the same location, it is often possible to return the vehicle in another location by previous arrangement, provided that the same car hire company has offices in the two locations. Depending on the length of the car hire period, this may or may not incur an additional charge.

Is my wife considered an extra driver?

Yes, spouses are considered extra drivers.

Do you offer special prices for long-term car hire?

Yes, we can arrange special prices for long-term car hire. Please send us an e-mail to info@malaga-car-rental.com with your dates and preferred vehicle and we will get back to you with a quote.

I haven't got the second driver's details now. Does that matter?

No, you do not need to give us the second driver's details at time of booking. These can be given on collection of your vehicle.

Do the babyseats and boosters meet European safety standards?

Yes, all babyseats and boosters are fully compliant with European safety standards.

Are roofracks available?

No, roofracks are not usually available. If you need more luggage space, please select a larger vehicle.

Can I travel into another country with the hire car?

You are not normally permitted to travel to another country with your hire car. That said, several of our suppliers will allow their vehicles into Portugal and Gibraltar. A cross border charge may apply (please consult).

What will happen if my flight arrives outside of office hours?

In cases where our supplier's office isn't open 24 hours/day, as long as you have provided your flight details, a representative of the car rental company will remain in the airport to meet your flight. This service will incur a 'night handling' charge, the amount of which varies between our different suppliers. Please consult an instant quote for details.